When your engineer runs into difficulty in a time-critical repair or needs a second opinion in what could be a safety-critical decision, a Remote Expert solution allows you to call on a wide network of experienced individuals. These experts can see the situation from anywhere in the world, offering advice or gathering further evidence.
High-quality video and audio allow a decision to be made quickly, ensuring KPIs and repair targets are met while also reducing travel requirements. Crucially, Aircraft on Ground (AOG) events can be kept to a minimum, allowing you to get your customer’s aircraft operating again, as quickly as possible.